What Companies had the most student loan complaints?


Read this article to learn about the worst lenders in 2021 before you apply for a student loan.

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More than 43 million students loan borrowers are in the United States. This makes it the second largest type of consumer debt after mortgage loans. At the end of the first quarter 2021, student loan borrowers had $1.28 trillion in student loans debt. As of March 2021, the average student loan debt per borrower was $37,000.

This is a large amount of money that you will have to repay. It can save you from the rising cost of college. While getting approved for a student loans is the first step in the process, there may be some issues with your student loan provider. This article will help you to identify the top student loan providers and guide you through the process.

Basics of Student Loans

Before applying to college, it is important to think about how you will pay. Some people have the financial means to pay upfront for college. However, not everyone is able to afford it. While some families have a college savings plan, others are working their way through school to cover tuition fees and other expenses. Many college-goers need financial help, even though they have many options. They may need to apply for student loans.

A student loan is a type debt that individuals take out to pay for higher education costs. These include undergraduate and graduate education, doctorates, and medical and dental school. You can use student loans to pay tuition, housing, fees, or other related expenses.

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There are two types of loans: private and federal. The U.S. Department of Education administers federal student loans. To be eligible for these loans, you must complete an application. This is the Free Application for Federal Student Aid (FAFSA).

The CFPB Report

The Consumer Financial Protection Bureau receives complaints about financial products and services from the public. These complaints are recorded, published and sent to the company. The complaints are divided by service and product into a database that consumers can access at any moment.

To help borrowers, student loan complaints are processed through an ombudsman. The agency publishes a report every year containing all of these complaints. This report is sent out to various committees and the following people:

  • The Secretary of Treasury
  • The Secretary of Education
  • Director9 of the CFPB

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In October 2021, the ninth annual report was released. The report contains information collected from Sept. 1, 2020 to Aug. 31, 2021. The agency received 5,300 complaints. 3,414, or 64% of them, were filed against federal loan providers. 1,923, or 36% were filed against private loan providers.

  • Student Loan Complaints

Dealing with suppliers or lenders. This category had the most complaints. Then, there was trouble with the way payments are handled. Problems with customer service were the third complaint.

Repaying student loans can be difficult. This section has the most common complaint that borrowers feel they don’t have flexible repayment options. This category also includes the second most common complaint: lenders don’t allow borrowers delay paying their bills temporarily. Problems that borrowers faced when trying to reduce their monthly payments were the third.

  • Take Note

Many financial products and services are subject to complaints to the CFPB database. In 2021, student loans accounted for 0.1% of all complaints. This was close to the middle of the pack. Consumers had the most common complaint about credit or consumer reporting (68 .%),), while debt collection was second with 12.%. With 4.% of all complaints, checking or savings complaints came in third.

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  • Global Pandemic

This report must be compared to the impact of the global COVID-19 epidemic. Federal student loan borrowers received some relief through the Coronavirus Aid, Relief and Economic Security Act (CARES). The act provided temporary payment relief for borrowers with certain federal student loans. Payments were initially suspended until Sept 31, 2020.